Cancellation/No Show Policy:
We would like to thank you for being a patient in our office. We value all of our patients and strive to provide the best experience possible in the most comfortable setting. Please understand that when we schedule your appointment, we are reserving time for your particular needs. We kindly ask that if you must change an appointment, please give us a 24 hours notice. A fee of $150 for cosmetic appointments will be assessed for late cancellations (less than 24 hours notice). No Shows are charged the full amount of the service for Spa appointments, or in the case of a package, one session will be forfeited.
Gift certificates may be purchased for a dollar amount, a la carte services, and/or products. Instant gift certificates are also available at
Skin Care Product Return Policy:
RENU by Dr. Schoenfeld is dedicated to bringing you the best in skin care. If you are not completely satisfied with a product for any reason, please contact our office within 14 days of the purchase date. We are happy to go over your concerns and best way to get the most out of your purchase. If we can’t make the product work for you, we are happy to issue an office credit or product exchange within 14 days of purchase. Any products that have been excessively used or have less than half of product remaining will not be eligible for credit or exchange. Unopened products are eligible for refund 14 days from purchase.**
Please note that gratuities are not included in our prices. RENU is unable to accept gratuities on credit cards.
Expert Commentary/Public Appearances/Speaking Engagements
Dr. Schoenfeld is a seasoned communicator offering medical expert commentary on a wide variety of medical, health and beauty topics. He has appeared on television, in magazines and also print news outlets. To check his availability to comment on facial plastic and reconstructive surgery and anti-aging issues or speak at events or special groups, please contact RENU by Dr. Schoenfeld for more information:
Chevy Chase Attention Schedule
Monday, Thursday 9AM–5PM
Tuesday, Wednesday, Friday 9AM–4PM
RENU by DR. Schoenfeld
(301) 652-RENU (7368) – office
For emergency please call 911 or if it is an urgent matter please call 301-652-8847.